Privacy Policy

 

 

This document constitutes part of the Agreement / Contract HUB enters into with Clients.

Full details of the data protection and privacy policies governing this Agreement can be accessed through our Privacy and Legal Centre.

Visit Privacy and Legal Centre

Privacy Policy

The purpose of this Privacy Policy is to inform you of our practices with regard to personal data we collect from or about you in connection with our web site (the “Site”) or through the provision of our services (the “Services”).

We may update this Privacy Policy from time to time in our sole discretion; the current version may be found here. By using the Site or the Services you acknowledge your consent to the practices described herein.

If you are a client who is subject to EU privacy laws, the Data Privacy Addendum located here as it may be updated from time to time governs the obligations between us regarding personal data as defined by such laws.

Personal data we collect

Information you give us

In order for you to use our Services and other features of our Site, we will ask you for some of your personal data (e.g. contact information, name, etc.). The amount and type of information that we gather depends on the nature of the interaction. Those who purchase Services from us are asked to provide additional information including, as necessary, the personal and financial information required to process transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with us. You can always refuse to supply personal data; however, doing so may prevent you from receiving our Services or engaging in other activities on the Site. In no event will we ever request sensitive personal data (e.g. health information, religious preferences, etc.) from you, and we expressly request that you not provide any such sensitive personal data to us.

Web server logs

As is true of most websites, we gather certain information automatically through your use of the Site. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring or exit pages, the files viewed on the Site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data to analyze trends in the aggregate and administer the site. We use analytical software to help us understand this information. This software sends information to its licensor. Other sites and companies may also use this software. As a result, the licensor may collect information that, when aggregated by them, allows them to identify you individually. We have no responsibility for this collection and use.

Cookies

We and our partners use cookies and similar technologies to analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level.

For more information on third party cookies and instructions on how to opt-out of those cookies please visit the European Interactive Digital Advertising Alliance here.

Information collected by our clients

Our customers may collect personal data in connection with the Services we provide to them. HUB’s clients control the personal data they collect, and HUB will not use or disclose that personal data except as authorized or directed by the customer in the course of our provision of the Services. If your personal data is controlled by one of our customers and you have concerns about the way that data is managed, please contact that customer directly.

How we use personal data

HUB will only use the personal data we collect as reasonably necessary for the following purposes:

  • to allow you to use and interact with the Site;
  • to provide the Services to you as our customer;
  • to inform our continued development of the Site and the Services;
  • to communicate with you from time to time in response to your requests for information or as may be relevant to your account with us;
  • as required by applicable law or legal requirements pertaining to records retention or for internal administrative purposes; or
  • as specifically authorized by you in writing.

Disclosure to third parties

We will not disclose your personal data to third parties except as follows:

  • when we believe disclosure is reasonably required to comply with any law or legal request;
  • to enforce our legal and contractual rights, or to protect the rights and safety of others;
  • to third parties who help us provide any part of the Site or the Services, to the limited extent required for such help, and on condition that they may not further disclose your data or use it for any other purpose; or
  • as part of a sale of our assets or a merger of our company.

We remain responsible for compliance with this Privacy Policy by third parties to whom we disclose your personal data.

Procedures to protect personal data

We have put in place reasonable measures and appropriate procedures for implementing these policies and for safeguarding the personal data we collect. However, we cannot guarantee that personal data we collect will never be disclosed in a manner inconsistent with this Privacy Policy.

We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once it is received.

Your rights over personal data that we control

Upon request, we will provide you with details regarding your personal data that has been collected by us or which is under our control. If you would like to change information that we maintain about you, you may log into your account and change it or submit a support request for any information to which you don’t have access or the ability to change yourself. Information covered by this Privacy Policy may be deleted upon your request, provided that such deletion may impact our ability to provide you with the Services.

If you are our client, you may not be able to opt out of all emails, including certain administrative or billing communications which are important to the ongoing maintenance of your account.

We may keep your personal data for as long as reasonably required to meet the purposes described herein. Additionally, we will retain this information as required by law, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

This document constitutes part of the Agreement / Contract HUB enters into with Clients.

Full details of the data protection and privacy policies governing this Agreement can be accessed through our Privacy and Legal Centre.

Visit Privacy and Legal Centre